Question 1

Do you accept walk-ins or only appointments?

Accepted Answer

We promise same day care which allows us to prioritize your time and give everyone the \attention they deserve. With this model of care, we can not accommodate walk-ins at this time unfortunately.

Question 2

What does my membership include?

Accepted Answer

Same/Next day appointments.
Transparent pricing so you know exactly how much you're paying.
Comprehensive primary  care, pediatrics, & urgent care under one roof.
Always just a text message away.
A simpler way to better healthcare.
Our mission is to provide patient-centered care that focuses on building a lasting relationship with you. We prioritize your health, wellness, and convenience so that you can focus on living your best life. If you have any questions about what’s included in your membership, feel free to contact us. We’re here to help!

Sample pricing: 
​
$4      Complete blood count 
$7      Cholesterol Panel 
$7     A1c for diabetes
$150  X-ray's
$450 CT Scan
$600 MRI

Question 3

What happens after hours and on weekends?

Accepted Answer

We offer a plus membership for an additional $100/month which provides you access and care even on evenings and weekends.

Question 4

What about labs, imaging, medications or hospital visits?

Accepted Answer

Just like your regular doctors office, labs, imaging,  medications or hospital visits are not included with your office visits.

BUT, you do  get UNLIMITED same-day care, next-day office visits,  PLUS our pre-negotiated prices for labs & imaging, whih are typically cheaper than just your copays with most insurance plans.  We're a simpler way to better care.

Question 5

How is my membership billed, after I sign up?

Accepted Answer

Simple! Pick your age-based membership and you will be billed quarterly. You can use health insurance for any labs, testing and medications, just not for your monthly membership.

Question 6

How do I pay?

Accepted Answer

We can bill quarterly or annually. 
We accept all major credit/debit cards, ACH debit, HSA/FSA cards, or e-checks.

Question 7

Is the membership fee tax-deductible?

Accepted Answer

Starting January 1, 2026, you may use Health Savings Account (https://www.google.com/search?q=Health+Savings+Account&sca_esv=a9795da8aa689f83&sxsrf=ANbL-n4WUg3VPdxxNQ72wafh6RC0iLUYag%3A1769893968219&ei=UHB-abaGDciGp84P8ZfpUQ&ved=2ahUKEwjy8piH2baSAxWe4ckDHXHKEW8QgK4QegQIARAB&uact=5&oq=can+i+use+my+hsa+for+direct+primary+care+memberhsip&gs_lp=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&sclient=gws-wiz-serp&mstk=AUtExfB0yJeEuY-U8rDN25NdY4Qn_ul44zDVvkWwQB1TIAoA7U57MmpM1Z77KDJeK9ntMZDJQn3UmCfvffJ-CqTeW6exFFXEWrPG73B0_YFNAO-0pkFdNLDx7TuevI8nvojcGomd0fnEVwjZTXow2mUmbNy26jS-Z3IZyRBwjFkOosBnBgy1n617x7yb4An_2-z8pGcZhHhQXtq9QK0_0itf2p1ISC8953RsQBxnTeRJ1dgIG2OzAOzx3f-fZcgkDvHgGJovgHwYDmgVbcl-wEkFEF7r&csui=3)(HSA) funds to pay for Direct Primary Care (https://www.google.com/search?q=Direct+Primary+Care&sca_esv=a9795da8aa689f83&sxsrf=ANbL-n4WUg3VPdxxNQ72wafh6RC0iLUYag%3A1769893968219&ei=UHB-abaGDciGp84P8ZfpUQ&ved=2ahUKEwjy8piH2baSAxWe4ckDHXHKEW8QgK4QegQIARAC&uact=5&oq=can+i+use+my+hsa+for+direct+primary+care+memberhsip&gs_lp=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&sclient=gws-wiz-serp&mstk=AUtExfB0yJeEuY-U8rDN25NdY4Qn_ul44zDVvkWwQB1TIAoA7U57MmpM1Z77KDJeK9ntMZDJQn3UmCfvffJ-CqTeW6exFFXEWrPG73B0_YFNAO-0pkFdNLDx7TuevI8nvojcGomd0fnEVwjZTXow2mUmbNy26jS-Z3IZyRBwjFkOosBnBgy1n617x7yb4An_2-z8pGcZhHhQXtq9QK0_0itf2p1ISC8953RsQBxnTeRJ1dgIG2OzAOzx3f-fZcgkDvHgGJovgHwYDmgVbcl-wEkFEF7r&csui=3)(DPC) memberships, treated as qualified medical expenses up to specific monthly limits ($150/individual, $300/family).
Everyone's situation is different, so please ask your CPA  or tax advisor for more information about this. 
Ask them about HSA/FSA, QSEHRA, and cafeteria 125 plans.

Question 8

I have health insurance, why do I need Square 1 ?

Accepted Answer

Can you call or text your doctor directly during office hours?
Do you always get same-day care?
Do you get unlimited doctors office visits for free?

With Square 1 Healthcare, the answer is YES!

Peace of Mind is priceless

Question 9

Do you bill my insurance?

Accepted Answer

No. We work directly for you by providing exceptional, personal, and direct health care without the increasing constraints and limitations of private insurance companies.

Question 10

As your patient, do I still need health insurance?

Accepted Answer

We recommend you continue to have health insurance to cover health care costs beyond the services we offer such as hospitalization and surgeries.
​
The most cost-effective insurance to pair with our direct primary care clinic would be a high deductible plan. 
HSA/FSA, QSEHRA & cafeteria 125 plans often have additional benefits.

Talk to your Rosetta health advisor o(https://healthrosetta.org/employers/#employee_health)r health insurance broker for additional saving opportunities.

Question 11

Is your practice a concierge model?

Accepted Answer

We operate as Direct Primary Care not concierge care. 
Concierge practices have higher monthly costs and also bill your insurance, making you responsible for additional copays, deductibles, and facility fees
We have lower monthly costs and never bill your insurance for office visits.

Question 12

Are there Alternatives to traditional health insurance?

Accepted Answer

Zion Health(https://zionhealth.org/essential-membership/?affiliate=171715)
Medi-Share(https://mychristiancare.org/medi-share/what-is-medishare/)
Liberty HealthShare(https://libertyhealthshare.org/?__hssc=184135481.2.1501856770482&__hstc=184135481.d732bca5cb6cf1560624b0af8b683c3e.1501856770482.1501856770482.1501856770482.1&__hsfp=2542514375&hsCtaTracking=1ef3f4f0-f67b-4183-bf9f-c23546055837%7C4b6995e7-230b-4199-a1a8-5d43623f7fa9)
Samaritan Ministries(http://samaritanministries.org/)

Question 13

I'm fairly healthy and don’t go to the doctor often. How does this benefit me?

Accepted Answer

Inevitably we will all get sick or injured. Being able to access your provider, whenever you need them,  is crucial to getting healthy and back to life and work.

Question 14

Does your practice accept Medicare/Medicaid patients?

Accepted Answer

Currently, CMS (Center for Medicare & Medicaid Services) does not allow us to take care of CMS eligible patients.

Question 15

I am uninsured. Can you be my doctor?

Accepted Answer

Yes, you don't need insurance to join us.

Question 16

What happens if I need to see specialist?

Accepted Answer

We refer you to the specialist or hospital system of your choice and they will bill your insurance. Mayo, Cleveland, Barnes, Shriners, anywhere, you choose.

Question 17

What happens if I need to be admitted to the hospital?

Accepted Answer

The hospital physician team will take over your care while you're admitted, but we will continue to be right at your side for anything you need.

CONTACT US

Common Questions

Send us a message  and we’ll get back to you shortly.

CONTACT US

Common Questions

Send us a message and we’ll get back to you shortly.

Send us a message  and we’ll get back to you shortly.